TERMS AND CONDITIONS

Dental Science Holding L.L.C-FZ – Last updated: 01 January 2026

1. Company Information

Dental Science Holding L.L.C-FZ
Meydan Grandstand, 6th Floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates

represented by its General Manager, Matthias Uhrig (hereinafter referred to as the “Company”).

2. Scope and Applicability

These Terms and Conditions apply to all services, software solutions, advisory activities, documentation support services, informational content, digital tools, platforms, websites, and communications provided by the Company, irrespective of whether such services are provided free of charge or against payment, on a one-time or recurring basis. Any deviating, conflicting, or supplementary terms of the client shall not apply unless expressly agreed in writing by the Company.

3. Nature of Services – General Disclaimer

The Company provides non-medical, non-therapeutic, non-diagnostic services, including digital assistance systems, documentation and structuring support, and administrative, technical, conceptual, or informational consulting. All services are provided solely as supportive tools and for general informational purposes.

4. No Medical, Clinical, or Therapeutic Services

The Company does not provide medical advice, does not make diagnoses, does not determine treatments or therapies, and does not act as a healthcare provider. All medical decisions remain exclusively with licensed healthcare professionals.

5. No Doctor–Patient or Professional Relationship

The use of the Company’s services does not establish a doctor–patient relationship, healthcare provider relationship, therapeutic relationship, fiduciary relationship, or any other professional advisory relationship.

6. No Legal, Regulatory, or Compliance Advice

Information provided by the Company does not constitute legal, regulatory, compliance, tax, or accounting advice. Clients are solely responsible for obtaining independent professional advice.

7. Client Obligations and Responsibilities

The client is solely responsible for reviewing, verifying, and validating all outputs and for ensuring compliance with applicable laws, regulations, and professional obligations.

8. Technology, Software, and AI-Related Risks

The Company’s services may rely on complex technical systems, software components, automated processes, and AI-assisted functionalities. Such technologies are inherently subject to limitations, potential errors, inaccuracies, biases, latency issues, outages, or incomplete results. Technical systems may fail, behave unexpectedly, or produce outputs that are inappropriate for specific use cases.

The Company does not guarantee uninterrupted availability, continuous accuracy, or suitability of any output for regulatory, medical, legal, or commercial purposes. The client acknowledges that reliance on automated or system-generated outputs is undertaken entirely at the client’s own risk.

9. No Warranty

All services, software tools, information, and outputs are provided strictly on an “as is” and “as available” basis. The Company expressly disclaims any and all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, regulatory approval, or economic benefit.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, loss of revenue, loss of data, business interruption, reputational damage, or loss of anticipated savings, arising out of or in connection with the use or inability to use the services.

The Company’s total liability, if any, shall be strictly limited to cases of intent or gross negligence. Liability for simple negligence is excluded to the fullest extent permitted by law.

11. Indemnification

The client agrees to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, and affiliates from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to the client’s use of the services, violation of these Terms, infringement of third-party rights, or breach of applicable laws or regulations.

12. Third-Party Services and Content

The services may include or rely on third-party software, platforms, data sources, or services. The Company does not control, endorse, or assume any responsibility for third-party services, their availability, accuracy, security, or compliance. Any use of third-party services is subject solely to the terms and conditions of the respective third party.

13. Data Protection

Personal data is processed in accordance with applicable United Arab Emirates data protection laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). The Company implements appropriate technical and organizational measures to protect data but does not guarantee absolute security. Further details are set out in the separate Privacy Policy.

14. Confidentiality

All confidential information disclosed in connection with the services shall be treated as strictly confidential and shall not be disclosed to third parties without prior consent, unless disclosure is required by law, court order, or competent authority.

15. Force Majeure

The Company shall not be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, labor disputes, power failures, internet outages, cyber incidents, or other force majeure events.

16. Intellectual Property

All intellectual property rights, including copyrights, trademarks, trade secrets, software, algorithms, documentation, designs, and concepts, remain the exclusive property of the Company or its licensors. No rights, title, or interest are transferred to the client except as expressly agreed in writing.

17. Term and Termination

The term of the contractual relationship shall be governed by the respective agreement between the parties. The Company reserves the right to suspend or terminate services immediately in the event of misuse, security risks, legal exposure, or breach of these Terms.

18. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict-of-law principles. The courts of Dubai shall have exclusive jurisdiction.

19. Severability

If any provision of these Terms and Conditions is held to be invalid, unlawful, or unenforceable, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms and Conditions constitute the entire agreement between the parties regarding the subject matter and supersede all prior or contemporaneous agreements, understandings, or communications, whether written or oral.